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3-star hotel Check-out 12:00

Hotel San Francisco

Hotel San Francisco in Tepotzotlán offers a 3.8 rating, free Wi-Fi, pool, restaurant, and family-friendly amenities. Walk to Museo Nacional del Virreinato.

C. Mariano Galván Rivera 10, Texcacoa, 54605 Tepotzotlán, Méx., Mexico View on map
7.6/10
Good Based on 550 recent guest reviews
Free Wi-Fi Free parking Pool Kid-friendly Restaurant
What recent guests emphasize

Balanced Stay with Good Amenities and Tranquil Setting

Visitors appreciate the well-maintained green areas, outdoor pool, and friendly service, though some note a need for room updates. The hotel suits travelers seeking a quiet, accessible location near cultural attractions.

Guests often praise

  • Clean and pleasant outdoor pool and garden areas, providing a relaxing atmosphere.
  • Friendly and respectful hotel staff delivering good service.
  • Comfortable beds with adequate bedding and reasonably quiet rooms.
  • Good location close to museums and local attractions within walking distance.
  • Ample facilities for families, including kid-friendly playground and sports courts.

Worth knowing

  • Some guests mention worn mattresses with springs felt through, suggesting the need for replacement.
  • A few rooms require maintenance, such as broken TV remotes and electrical outlets needing checks.
  • Temperature control in rooms can be limited, with some recommending air conditioning for warmer days.
  • Incidents with small pests like scorpions were reported but appear rare and isolated.
  • Restaurant prices are perceived as high compared to room rates, leading some guests to prefer dining elsewhere.

Best for

  • Travelers looking for budget-friendly accommodation with outdoor amenities.
  • Families seeking a calm environment with recreational options for children.
  • Visitors interested in cultural sites within a short walk or drive.
  • Guests preferring a quiet place surrounded by greenery and basic conveniences.
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About this property

Welcome to Hotel San Francisco

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Located in Tepotzotlán, Hotel San Francisco offers a casual stay with practical amenities suited for families and travelers seeking a relaxed environment. The property features an outdoor pool, a restaurant, a bar, sports courts, and a playground, making it well-equipped for guests looking for on-site leisure options. Free Wi-Fi and parking add convenience, though the hotel does not provide airport shuttle service or a fitness center.

The hotel’s setting includes spacious green areas and clean recreational facilities, which guests have appreciated for providing a peaceful atmosphere. Rooms are described as comfortable and functional, though some reviews note a need for updates such as mattress replacements and improved air circulation in guest rooms. Maintenance appears adequate, with generally positive remarks about cleanliness and the upkeep of outdoor spaces.

Conveniently situated, the property is within a short walk to the Museo Nacional del Virreinato and nearby parks like Parque Ecológico Xochitla, offering cultural and outdoor activities. Several historic sites with high visitor ratings are easily accessible, including the Templo de San Francisco Javier and the Letras Pueblo Mágico Tepotzotlán. Mexico City International Airport is about an hour’s drive away, making the hotel a practical base for regional exploration.

Guest feedback indicates the hotel is affordable and suitable for families, especially with kid-friendly amenities. While some reviews mention minor issues such as broken television remotes or presence of small pests, these concerns appear isolated rather than widespread. Overall, Hotel San Francisco presents as a straightforward option for travelers prioritizing location and outdoor space over luxury, with a decent rating reflecting a balance of strengths and areas for improvement.

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Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking
Pool
Kid-friendly
Restaurant
Bar

Not available at this property

Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

NL
Neri Lopez Apr 18, 2026
8.0

Tienen áreas verdes y alberca, se nota que le dan bien mantenimiento, en la habitación agua caliente, una pequeña pantalla, las camas son cómodas, tienen sábanas y cobija para el frío, el control de la tele no servía bien estaba roto, pero de ahí en fuera por el precio y las horas de estancia me parece aceptable.

YP
yuyanaya pc Apr 10, 2026
8.0

En mi opinion el costo de la habitacion es muy economico y el restaurant son muy elevados sus precios . Estaria bien que subieran costo por habitacion pero incluyedo los alimentos . El personal muy amable. tiene juegos para los niños pequeños . Television con cable . En los colchones se sienten los resortes .tuvimos que poner las cobijas para no sentirlos tanto pero es mi opinion si lo recomiendo por lo accesible en el precio por habitacion

PDL
Pérez de la Cruz Luz Bibiana Apr 01, 2026
10

So amazing the place and the pool too, good bedrooms

OGB
Oscar G Beltrán Mar 25, 2026
8.0

Muy tranquilo y familiar el precio se me hizo bastante accesible para lo que se ofrece, esta un poco descuidado al menos de la habitación en la que me hospede (27) falta remplazar colchones se sienten mucho los resortes. Me agrado que tuviera 2 habitaciones separadas, esta habitación contaba con tres camas, dos individuales y una matrimonial, les falta verificar los contactos de luz. Por fuera es muy agradable mucha área verde, juegos para niños, alberca, cancha de basquetbol, estacionamiento y restaurante. Muy bien ubicado y muy atentos.

JA
Jaqueline Arellano Mar 11, 2026
10

Es un lugar muy tranquilo y agradable,el jardín para estar disfrutando de la brisa y el sol está de lo más limpio,la alberca está limpia,y las habitaciones estan cómodas lo único que les falta es aire xq aún que es un lugar fresco en la habitación se encierra el calor.

NB
Nancy Balbuena Mar 04, 2026
8.0

Muy lindo lugar, nos quedamos de un Viernes a Lunes, por un evento de XV años, y aprovechamos la estancia. Opino que a las habitaciones les falta quizá una mesita y 2 sillas, tubos en el tipo clóset, pues no teníamos donde colgar el vestido y el traje Y hay alacranes, fue uno pequeño, pero aún así, asusta.

DM
david mart Feb 15, 2026
8.0

lo que me gustó esque es buena zona cerca del centro, la alberca limpia, la zona tranquila y el servicio con respeto y amabilidad

RA
Rodrigo Abaonza Feb 13, 2026
10

Las habitaciones muy cómodas, lugar limpio y excelente ubicación cerca de la catedral.

VL
Vania Leon Feb 10, 2026
10

El hotel me gustó mucho, dude por el tema de las chinches que mencionan otros comentarios, pero a mí no me pasó, justo mi habitación estaba muy limpia, hasta la ropa de cama tenía olor a limpio muy rico, el colchón lo revisé y nada, pasé 2 noches ahí y todo muy bien, si tuvieron oportunidades con plagas creo ya lo resolvieron, al menos en la habitación que a mí me tocó la 18. Muy tranquilo, relajante por sus áreas verdes y alberca, muy recomendable . No es económico pero vale la pena por todas sus amenidades.

IC
Ingrid Cadena Jan 20, 2026
8.0

Llevo yendo a ese hotel desde hace muchos años y la verdad me sigue gustando, solamente una vez hubo una situación con una persona empleada del hotel, pero de ahí en fuera y leyendo las demás opiniones, a nosotros jamás nos ha tocado ni chinches ni alacranes jajajajaja nuncaaaa si me se hace un poco caro pero pues que se le va a hacer

Location & neighborhood

Where you'll find Hotel San Francisco

Tepotzotlán, State of Mexico, Mexico

This functional hotel is a 7-minute walk from Museo Nacional del Virreinato, a museum housed in a 16th-century church and college. It's 3 km from Parque Ecológico Xochitla park.

  • Posada Familiar, Av. Insurgentes y C. Cristóbal Colón 2 min Walk
  • Av. Insurgentes y C. Fraile 3 min Walk
  • Av. Insurgentes y C. Cristóbal Colón 2 min Walk
  • Mexico City International Airport Benito Juárez 1 hr 4 Car · 1 hr 33 Transit
  • Felipe Ángeles International Airport 1 hr 11 Car · 3 hr 2 Transit
  • Lic. Adolfo López Mateos International Airport 1 hr 13 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in State of Mexico. Distances are rough real-world times, not straight-line.

Museo Nacional del Virreinato 25,814 reviews

Museo Nacional del Virreinato

Hidalgo, 99, San Martin, 54600 Tepotzotlán, Méx., Mexico

4.7 · National Museum
Templo de San Francisco Javier 586 reviews

Templo de San Francisco Javier

Av. Insurgentes 99, San Martin, 54600 Tepotzotlán, Méx., Mexico

4.7 · Museum
Letras Pueblo Mágico Tepotzotlan 340 reviews

Letras Pueblo Mágico Tepotzotlan

Manzana 005, San Martin, 54600 Tepotzotlán, State of Mexico, Mexico

4.7 · Museum
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